top of page

سياسة الخصوصية

1. Who Is the Data Controller?

This privacy policy applies to the services and content provided by www.chartsaga.com (hereinafter referred to as "the site"). The data controller for all personal data collected through the site is www.chartsaga.com.

All personal data is processed, stored, and protected in accordance with relevant national and international data protection laws, including GDPR, CCPA, and Turkey's KVKK.

Important Note Regarding Hosting and Infrastructure
This website is built and hosted on the Wix platform. As such, all technical infrastructure, data storage, and certain automated data processing activities are provided by Wix.com Ltd. While www.chartsaga.com defines the purposes and scope of data collection, Wix is responsible for maintaining the hosting environment, security, and technical compliance.
For activities beyond our control or initiated independently by Wix, the privacy practices of Wix.com Ltd. apply. You may review Wix’s privacy policy here: https://www.wix.com/about/privacy

2. What Data Do We Collect?

a) Data you provide directly:

  • Full name

  • Email address

  • Billing information (address, country, city, postal code, tax number where applicable)

  • Order information regarding products or services

  • Information submitted via contact forms

b) Data collected automatically:

  • IP address

  • Browser type, language, and version

  • Operating system and device type

  • Date and time of access

  • Pages visited, click behavior, referring URLs

  • Approximate location (city/country level)

  • Behavioral data collected via cookies and analytics tools

3. How Do We Collect Data?

a) Directly from the user:

  • Order forms

  • Contact forms

  • Membership or subscription systems (if implemented in the future)

b) Automatically:

  • Browser cookies and similar technologies (local storage, session storage)

  • Third-party analytics tools such as Google Analytics, Hotjar, Meta Pixel

4. What Do We Use the Data For?

  • Processing orders and delivering products

  • Creating invoices and fulfilling accounting requirements

  • Providing customer support services

  • Analyzing user behavior to improve the site

  • Ensuring security, preventing fraud, and conducting audits

  • Complying with applicable laws (tax, consumer rights, commercial law)

Legal Bases:

  • GDPR: Article 6 legal bases, including contract performance, legal obligation, and legitimate interest

  • KVKK: Turkish Law No. 6698 including explicit consent, contract performance, and legal requirements

  • CCPA: Data is only used for clearly defined business purposes with opt-out options respected

5. Data Sharing

Personal data may be shared under limited and controlled conditions with:

  • Payment infrastructure providers (e.g., Stripe, iyzico, PayPal)

  • Hosting, security, and technical support services

  • Accounting and tax consultancy firms

  • Government authorities when required by law or court order

Data is never sold or shared with third parties for marketing without your explicit consent.

6. Cookies and Tracking Technologies

Our site uses cookies to improve user experience, conduct analytics, and enable key functionalities.

Types of Cookies:

  • Essential cookies: Required for basic functions like session login and cart persistence

  • Analytics cookies: Collect behavioral data like visited pages and click history

  • Functional cookies: Remember preferences like language settings

  • Advertising cookies: Used by third-party services such as Google AdSense to deliver personalized ads based on user interests

Third-Party Cookies:

Our website may use advertising providers like Google AdSense. These services use cookies to track user behavior and show more relevant ads. Google and its partners may collect data via technologies like the DoubleClick cookie based on how users interact with this and other websites.

Users can disable interest-based advertising via Google Ads Settings: https://adssettings.google.com

The site may also contain links to services like YouTube or Meta (Facebook/Instagram), which have their own privacy and cookie policies. www.chartsaga.com is not responsible for third-party practices.

User Options:

You can delete or block cookies through your browser settings. However, some features may not function properly without cookies.

7. Data Security

To protect the confidentiality and integrity of your data, the following measures are implemented:

  • SSL/TLS encrypted connections

  • Firewalls and access authorization protocols

  • Updated software and content management systems

  • Restricted employee access and session controls

  • Verification of third-party provider security certifications

While we take all reasonable precautions, no system can guarantee absolute security.

8. User Rights

Under KVKK (Turkey):

  • Learn whether your data is being processed

  • Request a copy or correction

  • Request deletion or anonymization

  • Object to automated decision-making

  • Claim compensation for damages

Under GDPR (EU):

  • Access and obtain a copy of your data

  • Correct or delete data (right to be forgotten)

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time

  • File complaints with supervisory authorities

Under CCPA (USA):

  • Know what data is collected

  • Request data deletion

  • Opt out of data sale

  • Exercise rights without discrimination

9. Data Retention Periods

  • Invoices and order data: At least 5 years (for tax obligations)

  • Cookie data: Up to 1 year, depending on statistical purposes

  • Contact inquiries: 1 to 3 years

  • Legal disputes: As required by statute of limitations

10. Contact Information

Data Controller: www.chartsaga.com
Email: privacy@chartsaga.com
For all privacy-related questions and data protection inquiries, please contact us via email.

11. Policy Updates

This policy may be updated due to changes in services or legal requirements. All changes become effective upon publication. For significant changes, a notice may be displayed on the site.

You may access the most current version of this policy on this page at any time.

bottom of page